Privacy Policy

Website: kurtiez.com

Last Updated: 8/23/2026

Kurtiez (“we”, “us”, “our”) is committed to protecting the privacy of visitors and customers (“you”, “user”) of kurtiez.com (“Website”). This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information when you visit our Website, create an account, place an order, or otherwise interact with us.

This Policy is framed in accordance with the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 (“SPDI Rules”), the Digital Personal Data Protection Act, 2023 (“DPDP Act”), and the Consumer Protection (E-Commerce) Rules, 2020.

By using this Website, you consent to the collection and use of your information as described in this Policy.

1. Information We Collect

a) Information you provide to us: – Name, email address, phone number – Billing and shipping address – Payment information (processed through secure third-party payment gateways; we do not store card/UPI credentials) – Account login credentials – Order history and preferences – Communications you send us (support queries, feedback, reviews)

b) Information collected automatically: – IP address, browser type, device type, operating system – Pages visited, time spent, referring website, click patterns – Cookies and similar tracking technologies (see Section 6) – Approximate location (derived from IP address, for delivery serviceability)

c) Information from third parties: – Information from payment gateways confirming transaction status – Information from marketing/analytics partners (e.g. Meta, Google) if you interact with our ads – Information from courier partners regarding delivery status

2. How We Use Your Information

We use the information collected for purposes including:

• Processing and fulfilling your orders, including shipping, billing, and customer support
• Creating and managing your account
• Sending order confirmations, shipping updates, and transactional communications
• Sending promotional emails, SMS, or WhatsApp messages about offers, new collections, and updates (you may opt out at any time)
• Improving our Website, products, and customer experience
• Personalising content and product recommendations
• Detecting and preventing fraud, unauthorised transactions, and misuse of the Website
• Complying with legal obligations under applicable Indian law

3. Legal Basis for Processing

We process your personal data on the basis of your consent, the necessity to perform a contract with you (order fulfilment), and our legitimate business interests (fraud prevention, service improvement), in each case consistent with the DPDP Act, 2023.

4. Sharing and Disclosure of Information

We do not sell your personal information. We may share your information with:

• Logistics and courier partners, to enable delivery of your order
• Payment gateway providers, to process transactions securely
• Technology service providers, such as website hosting, analytics, email/SMS marketing platforms, and customer support tools, under confidentiality obligations
• Government or regulatory authorities, where required under applicable law, court order, or to protect our legal rights
• Business transferees, in the event of a merger, acquisition, or sale of business assets, subject to equivalent privacy protections

All third parties with whom we share data are required to maintain reasonable security practices consistent with the SPDI Rules.

5. Data Storage and Security

• We implement reasonable security practices and procedures, including encryption (SSL/TLS), access controls, and secure servers, to protect your information from unauthorised access, alteration, disclosure, or destruction.
• Payment information is processed by PCI-DSS compliant payment gateway partners; Kurtiez does not store your complete card details on its servers.
• While we take reasonable steps to protect your data, no method of transmission or storage over the internet is completely secure, and we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

Our Website uses cookies and similar technologies to:

• Enable core Website functionality (cart, login sessions)
• Remember your preferences
• Analyse Website traffic and usage patterns
• Deliver relevant advertisements through third-party platforms (e.g. Meta Pixel, Google Ads)

You can control or disable cookies through your browser settings. Disabling cookies may affect certain features of the Website, such as cart functionality.

7. Your Rights

Subject to applicable law, including the DPDP Act, 2023, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate or incomplete data
• Withdraw consent for marketing communications at any time
• Request erasure of your personal data, subject to our legal and record-keeping obligations
• Lodge a grievance with our Grievance Officer (see Section 11) or the relevant Data Protection Board

To exercise these rights, contact us using the details in Section 11.

8. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes described in this Policy, including order history for warranty/return purposes, and to comply with legal, accounting, or reporting requirements under Indian law (such as retention requirements under tax and consumer protection laws).

9. Children’s Privacy

Our Website and services are not directed at individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal data, please contact us so we can take appropriate action.

10. Third-Party Links

Our Website may contain links to third-party websites or services. This Privacy Policy applies only to kurtiez.com. We are not responsible for the privacy practices of any third-party website you may visit through links on our Website.

11. Grievance Officer

In accordance with the Information Technology Act, 2000 and rules made thereunder, the details of the Grievance Officer are provided below:

Name: [Insert Name]

Designation: [Insert Designation]

Email: contact@kurtiez.com

Address: 340, Maa Hinglaj Nagar, Gandhipath West, Lalarpura Road, Jaipur, Rajasthan, 302021

We will address grievances in accordance with applicable law and within the timelines prescribed thereunder.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The updated version will be posted on this page with a revised “Last Updated” date. Continued use of the Website after such changes constitutes acceptance of the revised Policy.

13. Contact Us

For any questions or concerns regarding this Privacy Policy or your personal data, please contact us at:

Email: contact@kurtiez.com

Phone/WhatsApp: 9376789102

Address: 340, Maa Hinglaj Nagar, Gandhipath West, Lalarpura Road, Jaipur, Rajasthan, 302021

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Note: This is a general-purpose privacy policy drafted for informational reference. It should be reviewed by a licensed Indian advocate before publishing, so it can be tailored to your exact data flows, payment gateway/logistics partners, entity structure, and DPDP Act compliance obligations (including any required Data Protection Officer or significant data fiduciary designations, if applicable).